Accessibility Statement

Our commitment to accessible web design

Our Commitment

Furnace Parts, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

We are working to ensure that our website is fully compliant with WCAG 2.1 Level AA standards. We regularly review and test our website to identify and address accessibility issues.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: Proper use of headings, lists, and landmarks to structure content
  • Skip Navigation: A "Skip to main content" link for keyboard users
  • Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard
  • Focus Indicators: Visible focus states for keyboard navigation
  • Alt Text: Alternative text for images describing their purpose or content
  • Color Contrast: Sufficient color contrast between text and background colors
  • Form Labels: Proper labeling of form inputs with clear instructions
  • Error Identification: Clear error messages and recovery suggestions for form validation
  • Responsive Design: Website adapts to various screen sizes and zoom levels
  • Cookies Consent: Accessible cookie consent mechanism with keyboard support

Known Limitations

We are aware of the following potential accessibility limitations:

  • Some third-party content (such as embedded Google Maps) may have accessibility limitations beyond our control
  • FormSubmit, our form processing service, may have its own accessibility considerations
  • Some older documents or content may not be fully accessible

We are actively working to address these limitations and find accessible alternatives where possible.

Assistive Technology Compatibility

We aim to support users of assistive technologies, including:

  • Screen readers (such as NVDA, JAWS, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

We test our website with various assistive technologies to ensure compatibility.

Feedback

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

We try to respond to accessibility feedback within 5 business days and propose a solution within 10 business days.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content and services may have accessibility limitations. These include:

  • Google Maps: The embedded map on our contact page may have limitations for some assistive technologies. Contact information is also provided in text format as an alternative.
  • FormSubmit: The form processing service we use may have its own accessibility features and limitations.

Ongoing Efforts

Accessibility is an ongoing priority. We are committed to:

  • Regular accessibility audits and testing
  • Addressing identified accessibility issues promptly
  • Training our team on accessibility best practices
  • Incorporating accessibility into our development process
  • Staying informed about accessibility standards and techniques

This Statement

This accessibility statement was last updated in January 2024. We review and update this statement periodically to reflect our ongoing accessibility efforts.

Contact

If you have questions about this accessibility statement or need assistance, please contact us:

Furnace Parts, LLC
4755 West 150th Street, Unit C
Cleveland, OH 44135
United States

Email: help@furnaceparts.biz
Phone: +1 (408) 216-3080